3DM 2 Online Help

Downloading an Enclosure Diagnostic Log
The enclosure diagnostic log may be requested by 3ware Customer Support to help troubleshoot problems on your controller. You can download this diagnostic log from the Enclosure Details page.
To download the diagnostic log

1 | In 3DM 2, choose Monitor > Enclosure Summary from the menu bar.

2 | Make sure the correct controller is displayed in the Select Controller field in the menu bar.

3 | On the Enclosure Summary page, click the ID link of the desired enclosure.

The Enclosure Details page for the selected controller appears.

4 | Click on the Diagnostic Text link.

5 | When the Save or Open dialog box appears, navigate to where you want to save the log and click OK.

Related Topics
  Viewing a List of Enclosures
  Checking Enclosure Component Status
  Locating a Specific Enclosure Component

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